Connectivity - Service and Ops Lead

Job description

POSITION SUMMARY: NXP Semiconductors is seeking a seasoned Network Operations Lead to oversee and drive the operational excellence of its Global Connectivity infrastructure, including LAN, WAN, WiFi, On-Prem/Cloud Networking, Firewalls, DDIN, DNS, and Load Balancing. This role is pivotal in ensuring seamless connectivity across NXP’s global footprint and will be based in India, supporting the strategic Operations/Expansion of our Global Network Ecosystem. ________________________________________ Key Responsibilities: • Lead day-to-day operations of NXP’s global network infrastructure, ensuring high availability, performance, and security. • Manage incident, change, and problem resolution processes in alignment with ITIL standards. • Collaborate with Managed Service Providers (MSPs) to ensure SLA adherence and continuous service improvement. • Act as a liaison between Global Business Groups, On-Site Support Leads, and Infrastructure Engineering Teams to align network operations with business needs. • Oversee the health and performance of LAN/WAN (MPLS, SD-WAN)/WiFi networks, cloud and on-prem connectivity, firewalls, DDIN, DNS, and load balancing systems. • Support data center operations, including network security, compliance, and capacity planning. • Contribute to strategic initiatives such as network security platform unification, data center rationalization, and next-gen WiFi upgrades. • Participate in M A integrations and new site/lab builds, ensuring network readiness and scalability. • Utilize…