Customer Success Enablement Program Manager
Notion · San Francisco, CA · Revenue Operations & Strategy
About this role
Notion is hiring a mid-level Customer Success Manager in the sales function based in San Francisco, CA (hybrid). The posting calls out experience with Figma, OpenAI and roughly 7+ years of relevant work. Compensation is listed at $185,000–$215,000 per year.
- Role
- Customer Success Manager
- Function
- sales
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- San Francisco, CA
- Work mode
- Hybrid
- Experience
- 7+ years
- Department
- Revenue Operations & Strategy
- Posted
- Feb 11, 2026
More roles at Notion
Job description
from Notion careersNotion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.
In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.
About the Role:You’ll be the first Enablement Program Manager embedded with Customer Success as we evolve our Customer Success team to be focused on deeper technical capabilities, higher-impact customer engagement through AI workflow adoption & utilization, and developing scalable and ongoing operating rhythms. In this role, you’ll translate strategy into practical enablement: programs, playbooks, manager toolkits, and training experiences that change behavior in the field. You’ll partner closely with CS leadership and cross-functional GTM stakeholders to ensure our CSMs feel confident, capable, and ready to deliver measurable outcomes for customers.