Senior Manager, Critical Operations & Reliability Engineering

Job description

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next.

Role Overview:

We are looking for a Senior Manager of Site Reliability Engineering to lead one of the most consequential infrastructure organizations at Netflix. This role owns two intersecting mandates: setting the reliability standards that the entire engineering organization builds to, and leading the SRE team supporting our streaming architecture.

Netflix’s infrastructure is undergoing a fundamental shift. Infrastructure is quickly evolving towards a millions-of-agents ecosystem, with AI agents increasingly embedded in how we detect, diagnose, and remediate incidents; how we plan capacity; and how we evolve our reliability posture over time.

Core Responsibilities

* Strategic Leadership: Build and scale a world-class SRE function, defining the operating model for how SREs partner with product and infrastructure teams.

* Reliability Governance: Establish and socialize company-wide standards (SLIs/SLOs, Error Budgets) and publish transparent reliability scorecards to drive engineering accountability.

* Resilience Operations: Standardize chaos engineering, fault injection, and proactive risk modeling (dependency mapping, traffic simulation) across the Netflix stack.