Integrations Manager
Navan · New York City, NY · Account Management/Customer Success
About this role
Navan is hiring a mid-level Solutions Engineer in the software engineering function based in New York City, NY. The posting calls out experience with SQL, Jira, API Development, OAuth and roughly 2+ years of relevant work. Compensation is listed at $82,875–$162,500 per year.
- Role
- Solutions Engineer
- Function
- software engineering
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- New York City, NY
- Experience
- 2+ years
- Department
- Account Management/Customer Success
More roles at Navan
Job description
from Navan careersWe’re looking for an Integrations Manager to help scale the future of Navan’s integrations and ensure our customers realize the full value of our platform. In this role, you will become a subject matter expert in Navan’s integration ecosystem — from HRIS provisioning and SSO to reporting APIs/SFTP — and guide customers through every stage of the integration journey.
You will partner directly with internal teams and customer IT stakeholders, ensuring integrations are implemented smoothly, issues are resolved quickly, and usage of Navan is maximized. As an integrations SME, you will collaborate closely with Account Managers, Product, Engineering, and Sales to deliver on the integrations we have today and help shape the future of Navan integrations to be more self-service, less error-prone, and easier to manage at scale.
You’ll contribute to documentation, lead trainings and office hours for Account Managers, and support sales conversations when integration expertise is required. Your ability to troubleshoot, communicate effectively, and build cross-functional relationships will make you a key driver of our customers’ success with Navan integrations. Within your team, you will give feedback that ensures the overall integration process at Navan continues to improve.
What you’ll do:
- Apply your technical and troubleshooting skills to customer engagements, including new implementations, recent launches, and ongoing support for live customers.