Manager, Site Reliability Engineering - Fleet Management

Job description

The Team

Platform Engineering is the department within SRE that is responsible for a range of critical infrastructure and operational functions that support the broader engineering organization. Among these are our multi-cloud-provider Kubernetes infrastructure, networking, load balancing (including our public-facing edge and internal service mesh), and observability and alerting systems.

The Fleet Management team provides the core runtime environment that empowers our developers to build and ship products to delight our customers. We manage the end-to-end lifecycle of our Kubernetes fleet, alongside the critical components that ensure cluster reliability and security (e.g., CoreDNS, cert-manager, and Gatekeeper). As our infrastructure scales to support new use cases and products, we are spearheading a migration from Terraform-based Infrastructure as Code (IaC) to an Operator-driven lifecycle management model.

This role can be based out of our Austin, Boston, Los Angeles, New York City, Raleigh, or San Francisco offices, or remotely in the United States region.

Responsibilities

• Manage a team of 6-8 engineers, fostering a positive culture, handling career growth and performance conversations, and proactively removing blockers
• Help develop a clear technical vision and comprehensive roadmap for our runtime environment, balancing long-term strategic infrastructure goals with immediate engineering needs
• Contribute through light hands-on technical work, such as leading architectural design reviews, reviewing PRs, and stepping in to guide the team through complex operational challenges
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