mid Operations Manager ic · Posted May 11, 2026
Overview

As the Executive Business Administrator supporting the VP of Windows and Surface team in India, you will own calendar and meeting management and implement solutions that improve leader and team effectiveness. You will partner with business managers, executive staff, and key stakeholders to run a solid rhythm of business (ROB), coordinate events and logistics, manage space and resources, and provide seamless support in a fast-paced, high-impact environment. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 



Responsibilities

Calendar and Meeting Management 

  • Provide strategic calendar management and time-planning support while maintaining strict confidentiality and integrity. 
  • Own end-to-end meeting planning and logistics, including preparation, materials, and follow-ups, based on leader and business needs. 
  • Use solid judgment and business context to prioritize requests, coordinate delegates, and keep leaders and executive staff aligned. 
  • Operate effectively amid ambiguity, making sound decisions with incomplete information and shifting priorities. 

Cross-Functional Collaboration and Communication 

  • Build and leverage solid internal and external networks to accelerate leader and team outcomes. 
  • Proactively drive communications across executives, central teams, and business partners to share updates, align decisions, and improve efficiency. 
  • Mentor business support professionals; contribute to an inclusive team culture; and support hiring and onboarding in partnership with hiring managers and Global Talent Acquisition (GTA). 

Event Coordination and Logistics 

  • Lead planning and logistics for events and offsites (e.g., quarterly business reviews, town halls, summits) and support related projects as needed. 
  • Create workback schedules, define checkpoints, and drive actions to ensure high-quality events and project outcomes. 

Resource Management 

  • Manage expenses and budgets, including purchase processes, statements of work (SOWs), tracking, and policy compliance. 
  • Partner with Finance to support budget planning, headcount processes, and reporting. 

Rhythm of Business (ROB) 

  • Implement and maintain a consistent ROB aligned to business cadence; identify gaps and take action to keep operations running smoothly. 
  • Partner with executive leaders to build and manage the annual ROB, including the fiscal-year calendar and executive meeting schedules. 

Space Management and Planning 

  • Manage space planning for the organization, including large-scale space requests and moves; use utilization data to inform changes. 
  • Represent team needs with Workplace, Facilities, and business partners to deliver effective workspace experience. 

Travel & Expense Management  

  • Coordinates travel arrangements, creates detailed itineraries, manages logistics, and ensures compliance with travel policies. [SG1]  
  • Oversee expense management for the team, including budget tracking, timely submissions, audit readiness, and strict adherence to compliance and company policies.

Confidentiality and Trust 

  • Handle highly sensitive information with discretion, sound judgment, and consistent adherence to privacy and confidentiality expectations. 

Team Support

  • Provide end-to-end administrative and operational support for a team of 100–200 employees, ensuring seamless execution of day-to-day activities, effective coordination, and a high level of responsiveness to team needs.

 Other 

  • Model Microsoft’s culture and values in all aspects of work. 


Qualifications

Required/Minimum Qualifications:

  • 5+ years Administrative, Business Support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and administration work for executive/upper level management.

Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

Preferred Qualifications:

  • Bachelor’s degree in a relevant field (e.g., Business Administration, Human Resources, Marketing, Communications, Psychology, Sociology) or equivalent experience. 
  • Experience mentoring others or serving as a direct/indirect people leader (e.g., team lead). 
  • Experience managing administrative budgets (e.g., events, morale, travel, training), including tracking and compliance. 

 

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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.




Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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