Operations Associate
Lyft · Los Angeles, CA · AV & Fleet Operations
About this role
Lyft is hiring a mid-level Operations Manager based in Los Angeles, CA. The posting calls out experience with Express.
- Role
- Operations Manager
- Function
- operations
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Los Angeles, CA
- Department
- AV & Fleet Operations
More roles at Lyft
Job description
from Lyft careersAt Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission.
Flexdrive provides vehicle access to Lyft drivers through a flexible car rental subscription program, is looking for a motivated and organized Operations Associate to join our Los Angeles team full-time. Reporting into the Operations Lead, in this role, you will be providing quality in-person experiences by serving customers at our local Flexdrive facilities that offer the Express Drive Program end-to-end rental process and preparing them for the exciting road ahead. If you love working with people, have a passion for operations and the thought of helping Lyft drivers continue to build this incredible ride-sharing movement in Los Angeles sounds exciting, we would love to meet you!
Responsibilities:
- Assists customers with the car rental process, including but not limited to Express Drive customer support, customer Arrival/Check-In, assigning drivers to rental vehicles and processing rental returns
- Prepares Flexdrive rental vehicles for Lyft Drivers, which includes fueling and cleaning, installing telematics, license plates, conducting fleet vehicle inspections, and managing vehicle compliance documents