Field Service Engineer, Advanc

Job description

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

• Perform automated calibrations on a range of Keysight RF test and measurement instruments, including network analyzers, signal analyzers, and RF signal generators.

• Serve as the on‑site technical expert, maintaining strong, proactive communication with the customer to ensure optimal performance and availability of both customer‑owned and Keysight test equipment assets.
• Align customer expectations with Keysight’s service capabilities, ensuring a seamless and high‑quality support experience.
• Diagnose test failures by distinguishing between hardware issues and system‑level software problems, determining whether repair, realignment, or additional troubleshooting is required.
• Execute calibration, adjustment, and verification procedures following product upgrades, modifications, or firmware changes.
• Utilize PC‑based software tools to support calibration workflows, data analysis, and instrument configuration.
• Install and validate software and firmware updates, including full instrument reimaging when required.

• Education & Experience

• Technical school training, Military PMEL/TMDE background, or equivalent industry experience.
• Minimum of 4 years of hands‑on experience supporting test and measurement instrumentation.
• Technical Skills
• Strong understanding of project timelines, goals, and processes, with the ability to complete tasks independently and accurately.
• Ability to interface effectively between the customer and Keysight teams to resolve complex technical and project‑related challenges.
• RF/microwave calibration and repair experience up to 50 GHz is highly desirable.
• Prior experience servicing or calibrating Keysight RF test equipment is a plus.
• Familiarity with automated calibration software platforms is beneficial.
• Communication & Collaboration
• Strong verbal and written communication skills for effective interaction with customers, peers, and cross‑functional teams.
• Logistics & Physical Requirements

• Must reside in the Nashua, NH area or be willing to relocate independently.
• Ability to lift up to 35 lbs as part of routine job duties.
• Must be a U.S. citizen.

Pay Range:

USD $80,700.00 - USD $134,500.00 Year

Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***