Project Manager for After Sales Services | EV Solutions

Job description

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

As a Project Manager in Keysight’s Global Service Organisation (KGSO) group you will work as part of a highly talented and passionate multi-discipline team that delivers world class custom services for EV and EVSE. We are looking for an experienced engineer that, with appropriate training, would be capable of becoming a technical expert on Keysight AES solutions.

• Accountability for risk assessment, assists external customers in the definition and implementation of upgrades for complex integrated solutions requiring relevant products and services. 
  
  
• Responsibility for costing of customized solutions and ensuring implementation within budgets. 
  
  
• Build and maintain client relationships. 
  
  
• Required knowledge in the field of calibration and its cost calculation
  • Calculation and provision of on-site and accredited calibration pricing
    • Logistics
    • Labor time
    • Travel
    • Per diem / allowances
  • Alignment of calibration scope (channels, systems, KeysightCare components)
  • Technical clarification regarding the serviceability of individual systems
   
• Cost calculation for project management, service, and upgrade activities
  • Alignment of timelines, start dates, and resources with internal teams
  • Required parts
  • Required equipment
  • Supplier management
  • Project tracking tools
    
• Interface & stakeholder management
  • Close alignment with Sales, Business Development, Engineering, and external partners
  • Direct customer contact to clarify technical, commercial, and organizational topics
  • Participation in internal and external alignment and review meetings
  • Organize and conduct on-site customer meetings
    
• Documentation & administration
  • Creation, maintenance, and distribution of technical and commercial documents (quotes, cover letters, costing files)
  • Provision of labels, instructions, and additional information for customers
  • Support internal alignment on Salesforce entries & upgrades
    
• Internal processes & collaboration
  • Regular participation in weekly jour fixe and team meetings
  • Handover of work progress and projects to stakeholders

Experience and Qualifications:

• Bachelors or Masters Degree (or equivalent) in Engineering or Computer Science
• 2+ years of experience in the EV and infrastructure environment
• Experience of system and automations software in EV business is required.
• Knowledge in the field of calibration and its cost calculation
• Knowledge in grid infrastructure
• Experience in building infrastructure

Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***