Service Tech Specialist

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

The position will challenge you to:
• Perform complex diagnostics, isolation, and repair of instrumentation used internally across various engineering and manufacturing functions
• Utilize schematics, block diagrams, and system-level knowledge to troubleshoot to the component level on a wide range of test equipment
• Apply advanced electronics repair methods and maintain high-quality standards in all service activity
• Support the development and enhancement of repair procedures and document best practices
• Solve complex technical issues and lead root cause investigations, including initiating corrective actions that improve repair outcomes and reduce rework collaboratively or independently
• Interface with internal customers and engineering support teams to resolve escalated repair issues and provide consultation on instrument compatibility and reliability
• Provide mentoring and technical leadership to other technicians on the team
• Take an active role in identifying and implementing process improvements based on service data, team feedback, and operational needs
• Contribute to maintaining a safe, organized, and ESD-compliant work environment

• Associate’s or Bachelor’s Degree in Electronics or Engineering, Military Metrology (PMEL) or equivalent cumulative experience
  • Desired 10+ years of relevant experience in interactive / complex repair and support of high accuracy test and measurement equipment
  • Extensive hands-on experience troubleshooting and repairing electronic test instruments to the component level
  • Strong understanding of electronic theory, measurement systems, and repair methodologies
  • Proven ability to use schematics, technical manuals, and system documentation to perform fault isolation and repairs
  • Demonstrated ability to work independently on complex technical problems involving a broad range of equipment
  • Familiarity with quality systems such as ANSI/ISO 9001, ISO/IEC 17025, and ANSI Z540.3
  • Strong communication and documentation skills with ability to share technical knowledge clearly and effectively
  • Ability to support process improvements and mentor others in a high-performance service environment
  • Maintains high workmanship standards and promotes ESD, safety, and compliance programs
  • Must be flexible and able to adapt to changing business and technical needs while maintaining consistent performance

Pay Range:

USD $65,730.00 - USD $109,550.00 Year

Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***