Customer Operations Specialist (Order Management) – German or Nordic Speaker | Barcelona

Job description

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

We are looking for an outstanding, English and German or Nordics people-oriented Customer Service Representative for our multilingual customer service team in Barcelona!

Contract Type: Internal Temporary Worker (ITW) assignment.

This is a complex role, which means you need to be organized, communicative and able to interact with different stakeholders (customers, logistics, manufacturing and service representatives). Your primary responsibility will be creating and processing sales quotes, but you will be expected to take appropriate ownership to resolve issues throughout the quote to delivery to payment process. 

What will you be doing?

• Managing customer service requests such as end-to-end order status management, for example:
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