Data Operations Analyst
JFrog · Bangalore, India · Sales
About this role
JFrog is hiring a mid-level Operations Manager based in Bangalore, India. The posting calls out experience with Salesforce.
- Role
- Operations Manager
- Function
- operations
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Bangalore, India
- Department
- Sales
More roles at JFrog
Job description
from JFrog careersAs JFrog is growing as a company and the volume of our customer data and interactions increases, managing this growing dataset becomes more complex and requires dedicated teams to ensure data accuracy, completeness, and relevance.
Our Revops group is committed to enhancing overall operational efficiency and the right infrastructure to support the Growth strategy. A key factor to achieve it is by keeping our CRM customer data accurate and up-to-date.
The JFrog RevOps team is looking for a driven and talented Data Quality Analyst for maintaining the integrity, quality and consistency of our data within the CRM system
As a Data Operations Analyst at JFrog you will..
Data Entry and Maintenance:
- Oversee data entry processes and ensure accurate and timely updates in the CRM
- Maintain and optimize account hierarchies, including M&A updates, brand structures, and segmentation fields
- Maintain accurate business segmentation data elements from different sources
- Utilize data enrichment tools and services to validate Account records
- Regularly review and clean duplicates, perform merge actions, delete and update outdated or irrelevant data in the CRM
- Manage and prioritize data change requests while meeting SLA targets
Data Quality Management:
- Conduct data audits cadence and identify inaccuracies or inconsistencies
- Collaborate with operational teams (Marketing, RevOps, Finance and IS) to ensure data accuracy and identify areas that are not aligned with the data governance and Policies