senior machine learning AI Infrastructure Engineer ic

About this role

Intercom is hiring a senior-level AI Infrastructure Engineer in the machine learning function based in London, United Kingdom. The posting calls out experience with Python, Java, Ruby, CUDA.

Role
AI Infrastructure Engineer
Function
machine learning
Level
senior
Track
Individual contributor
Employment
Full-time
Location
London, United Kingdom
Department
AI Group

More roles at Intercom

Account Executive, Senior MidMarket
Chicago, IL · senior
A/B Testing SaaS AI Agents
Account Executive, Senior MidMarket
San Francisco, CA · senior
A/B Testing SaaS AI Agents
Account Manager (Commercial)
Dublin, Ireland · mid
A/B Testing SaaS Automation
Account Manager - French Speaking
London, United Kingdom · manager
A/B Testing SaaS Automation
Account Manager - French Speaking
Dublin, Ireland · manager
A/B Testing SaaS Automation
All Intercom jobs →

Job description

from Intercom careers

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.

What's the opportunity?

We’re looking for Senior+ AI Infrastructure Engineers to build the systems that train and serve Fin's next generation of AI products.

Fin is an AI company that builds from the GPU all the way up to a user agent that resolves millions of customer service queries a month.

This is an excerpt. Read the full job description on Intercom careers →
All machine learning jobs machine learning in London, United Kingdom Jobs in London, United Kingdom machine learning salaries machine learning career path
All Intercom Jobs Browse machine learning roles senior positions