Senior Engineering Manager - Developer Experience Platform
Intercom · Dublin, Ireland · Engineering
About this role
Intercom is hiring a senior-level Developer Relations Engineer in the marketing function based in Dublin, Ireland. The posting calls out experience with AWS, CI/CD, Distributed Systems, Testing.
- Role
- Developer Relations Engineer
- Function
- marketing
- Level
- senior
- Track
- hybrid
- Employment
- Full-time
- Location
- Dublin, Ireland
- Department
- Engineering
More roles at Intercom
Job description
from Intercom careersFin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.
Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.
What's the opportunity?
Fin wins by shipping quickly with confidence. Shipping is our heartbeat.
Builder Tools (Developer Experience Platform) is the team that makes shipping delightful: fast, reliable, and low-toil for hundreds of engineers. We own CI/CD, developer and AI workflows, build and test infrastructure, feature flagging, and observability for shipping pipelines. We’re the platform team that prevents duplicated work across engineering.