Site Operations Specialist (Contract Role)

Job description

Job Description: 

• Manages relevant contracts and suppliers to deliver high quality employee services within a site or subregion, including but not limited to Integrated Facilities Management (IFM), transportation, cafeterias, and other building services.

• Oversees day to day activities of contractors onsite and interfaces with customers ensuring services and assets are operated and maintained according to service level agreements.

• Supervises projects that are executed through our contractors, whether funded and owned through our internal organization or external organizations.

• Oversees campus/building maintenance services comprising areas such as roofs, walls, landscape, hardscape, pavements, faade cleaning, pest control, and building structural maintenance and upkeep programs through IFM supplier.

• Represents relevant scope areas in infrastructure projects (i.e. from positioning to room acceptance).

• Manages incident response and communications activities to avoid service interruptions. Ensures the facility, procedures, and service programs maintain compliance with all applicable regulations and agency audits.

• Performs regular audits of equipment, fixtures, and systems to ensure contractual needs are met and ensure consistency with global services standards.

• Works closely with facility occupants ensuring proper maintenance and facility assets are appropriately provided and assigned. Inspects building structures, performs analysis and forecasting and makes recommendations for repairs or renovations.

• Monitors site operational budget and strives to maximize efficiency in all areas. Develops and helps execute comprehensive change management strategy and communication plan relative to projects and services.

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