mid sales Customer Success Manager ic · Posted May 19, 2026

About this role

IBM is hiring a mid-level Customer Success Manager in the sales function based in Multiple Cities. The posting calls out experience with Automation.

Role
Customer Success Manager
Function
sales
Level
mid
Track
Individual contributor
Employment
Full-time
Location
Multiple Cities
Department
Sales
Posted
May 19, 2026

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Job description

from IBM careers

Introduction

At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact. Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference.

Your role and responsibilities

As a Customer Success Engineering professional in Automation Platform - Asset Lifecycle Management, you will drive operational and financial value through asset lifecycle solutions. This role involves supporting asset lifecycle solutions, which may encompass collaboration and solution delivery to achieve desired outcomes. 

 

Your primary responsibilities will include:


 Asset Lifecycle Support: Supporting asset lifecycle solutions to drive operational and financial value, with a focus on delivering solutions that meet client needs.


 Solution Delivery: Leading the delivery of asset lifecycle management solutions, ensuring they meet the required standards and drive value for clients.
 Operational Value: Driving operational value through the implementation of asset lifecycle management solutions, focusing on efficiency and effectiveness.

This is an excerpt. Read the full job description on IBM careers →
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