Customer Success Engineer - Federal - Automation FINOPS
IBM · Multiple Cities · Sales
About this role
IBM is hiring a mid-level Customer Success Manager in the sales function based in Multiple Cities. The posting calls out experience with Ansible, SaaS, Cloud Computing.
- Role
- Customer Success Manager
- Function
- sales
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Multiple Cities
- Department
- Sales
- Posted
- May 15, 2026
More roles at IBM
Job description
from IBM careersIntroduction
A Technology Sales Specialist role (what we internally call a ‘Customer Success Engineer’) within Automation means working for a leader in AI-Powered products. Envision helping clients create a world with less repetitive work and more innovative decisions. Less unplanned downtime and more proactive insight. And less waiting on systems… So that their employees can invest more time on the work they love. Join us and co-create with clients on solutions that makes people more productive and improves business performance, so that they can change the world at a scale not previously possible.
Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team, you’ll be surrounded by bright minds and keen co-creators – always willing to help and be helped – as you apply passion to work that will compel our clients to invest in IBM’s products and services.
Your role and responsibilities
As a Customer Success Engineer, you’ll work closely with clients to develop relationships, understand their needs, earn their trust and show them how IBM’s industry leading solutions will solve their problems while delivering value to their business.