System Service Representative
IBM · Poughkeepsie, United States · Infrastructure & Technology
About this role
IBM is hiring a mid-level Campaign Manager in the marketing function based in Poughkeepsie, United States. The posting calls out experience with DevOps, Performance Optimization, Embedded Systems.
- Role
- Campaign Manager
- Function
- marketing
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Poughkeepsie, United States
- Department
- Infrastructure & Technology
- Posted
- May 14, 2026
More roles at IBM
Job description
from IBM careersIntroduction
At IBM Infrastructure & Technology, we design and operate the systems that keep the world running. From high-resiliency mainframes and hybrid cloud platforms to networking, automation, and site reliability. Our teams ensure the performance, security, and scalability that clients and industries depend on every day. Working in Infrastructure & Technology means tackling complex challenges with curiosity and collaboration. You’ll work with diverse technologies and colleagues worldwide to deliver resilient, future-ready solutions that power innovation. With continuous learning, career growth, and a supportive culture, IBM provides the opportunities to build expertise and shape the infrastructure that drives progress.
Your role and responsibilities
As a Systems Services Representative, you will be responsible for on-site installation, maintenance, and repair of IBM and multi-vendor systems and components. You will serve as the on-site technical interface to clients for the completion of on-site tasks, delivering services as required by the client. Your primary responsibilities will include: • Perform On-Site Installation and Maintenance: Install, maintain, and repair IBM and multi-vendor systems and components, including hardware, networking products, and associated firmware, at client sites.
• Deliver Client-Facing Services: Provide preventive maintenance, basic configuration, and perform service activities such as systems assurance, installation planning, and account management to ensure high client satisfaction.