Army Account Manager

Job description

from IBM careers

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

1. Strategic Business Development

• Identify, qualify, and pursue new business opportunities aligned with organizational growth objectives.
• Develop and execute account growth strategies to expand revenue within existing and target clients.
• Conduct market research and competitive analysis to inform pipeline development.
• Build and maintain a strong sales pipeline and forecast revenue accurately.

2. Client Relationship Management

• Serve as the primary point of contact for key client accounts.
• Build trusted advisor relationships with stakeholders at multiple levels.
• Ensure high levels of client satisfaction, retention, and long-term engagement.
• Proactively identify client needs and align solutions to deliver value.

3. Account Growth & Revenue Management

• Drive upselling and cross-selling opportunities within existing accounts.
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