About this role

IBM is hiring a mid-level People Partner based in Quezon City, Philippines. The posting calls out experience with System Design, Testing, Incident Response.

Role: People Partner
Function: people
Level: mid
Track: Individual contributor
Employment: Full-time
Location: Quezon City, Philippines
Department: Data & Analytics

Job description

from IBM careers

Introduction

At IBM Human Resources & Talent Transformation, we reimagine the way people work by combining AI, data, and human centred design. Our teams help close skill gaps, modernize HR models, and create engaging employee experiences at scale. Working in HR at IBM means bridging technology and people. Streamlining processes, driving agility, and enabling leaders and employees to thrive. You’ll collaborate across the business to shape the future of work. With continuous learning, career growth, and a culture built on empathy and innovation, IBM offers the opportunity to make a real impact on organizations and people worldwide.

Your role and responsibilities

Provide day-to-day functional support for SAP SuccessFactors Compensation and Variable Pay modules
Configure, test, and deploy approved change requests, enhancements, and defect fixes across environments
Perform impact and effort analysis for incoming requests, including solution design recommendations
Review SAP SuccessFactors releases, assess business impact, and support release planning and testing
Partner with HR, Compensation, and HRIS stakeholders to clarify requirements and deliver fit-for-purpose solutions
Execute and support unit testing, system integration testing (SIT), and user acceptance testing (UAT)
Ensure configuration aligns with compensation strategy, eligibility logic, guidelines, budgets, and workflows
Maintain solution documentation including configuration design, test scripts, and operational procedures
Support production processes during compensation and bonus cycles, including issue resolution and stabilization
Collaborate with HR Technology, CIO, and SAP as needed to resolve complex functional issues

Required technical and professional expertise

Hands-on experience supporting SAP SuccessFactors Compensation and/or Variable Pay modules
Strong knowledge of:
- Compensation planning worksheets
- Variable Pay plans, scorecards, and payout calculations
- Eligibility rules, budget modeling, guidelines, and proration logic
Proven experience with configuration, testing, and deployment in SuccessFactors
Experience performing impact assessments for system changes and SAP quarterly upgrades
Solid understanding of HR and compensation processes, including annual compensation cycles
Ability to analyze issues, troubleshoot configuration problems, and recommend solutions
Experience working with change management and incident management processes
Strong communication skills to engage business stakeholders and translate requirements into system design

Preferred technical and professional experience

Experience supporting both Compensation and Variable Pay in a production enterprise environment
Prior experience in an AMS, support, or center-of-excellence (CoE) role
Knowledge of related SuccessFactors modules (e.g., Employee Central, RBP, MDF)
Exposure to multi-country or complex compensation structures
Familiarity with SAP SuccessFactors release management, regression testing, and upgrade best practices
Basic understanding of data models, business rules, and integration touchpoints
SAP SuccessFactors Certification in Compensation and/or Variable Pay
Experience supporting global annual compensation or bonus cycles