Specialist 3, Fraud Operations

Job description

We’re looking for talented professionals to join us in bringing smart money management and payment solutions to everyone’s fingertips.

This position is classified as structured hybrid, with an expectation of a minimum of three (3) days per week working in the office and flexibility to work remotely on the remaining days. On-site expectations may evolve over time to support business needs, with clear communication provided in advance.

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JOB DESCRIPTION

Location Requirement

This position is open only to candidates who currently reside in one of the following approved locations:

Birmingham, AL; Tampa, FL; Blue Ash or Cincinnati, OH

Job Summary

You will be responsible for examining account activity utilizing various proprietary and industry tools to detect and prevent fraudulent activity as well as investigating suspected, alleged or known internal and external fraud perpetrated against Green Dot and its customers.

Key Responsibilities

• Conduct investigations of suspicious loss or account activity related to straightforward or moderately complex fraud schemes.  Investigations involve highly confidential data and communication w/external and internal partners

• Execute SQL data pulls and batch processes related to fraud investigations

• Present findings and recommendations from fraud investigations 

• Recommend actions on merchants, accounts and fraud strategy for rules implementation

• Utilize and understand all relevant materials for weekly and monthly reporting and perform ad hoc analytical activities 

  This is an excerpt. Read the full job description on Green Dot careers →