Account Executive/Sr Account Executive
Genesys · Tokyo, Japan
About this role
Genesys is hiring a senior-level Account Executive in the sales function based in Tokyo, Japan. The posting calls out experience with SaaS, AI Agents.
- Role
- Account Executive
- Function
- sales
- Level
- senior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Tokyo, Japan
- Posted
- Jun 3, 2026
More roles at Genesys
Job description
from Genesys careersGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
As a consultative sales professional, the Account Executive is responsible for both driving net new business and expanding and retaining existing customer relationships.
This hybrid role requires a strong ability to identify and acquire new logos while also nurturing and growing a defined customer base by uncovering additional value, driving adoption, and expanding Genesys’ footprint.
Account Executives help solve the business needs of prospects and customers by aligning those needs and goals with Genesys solutions. They own the full sales cycle across both new and existing accounts, coordinating resources and managing the entire opportunity pipeline end-to-end.