senior sales Account Executive ic · Posted Apr 23, 2026
$111,700 – $196,300
USD per year

About this role

Genesys is hiring a senior-level Account Executive in the sales function based in Ohio, United States. The posting calls out experience with AI Agents, SaaS. Compensation is listed at $111,700–$196,300 per year.

Role
Account Executive
Function
sales
Level
senior
Track
Individual contributor
Employment
Full-time
Location
Ohio, United States
Posted
Apr 23, 2026

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Job description

from Genesys careers

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

  • 8+ years’ experience of direct, outside sales, quota-carrying role selling enterprise software solutions (multi-million dollar transactions, 6-24 month sales cycles) within the enterprise space (F500)

  • Experience selling Cloud, SaaS and AI-based solutions in the following areas:  Customer Experience (CX), Cloud Contact Center (CCaaS), Workforce Engagement Management (WEM), Customer Journey Analytics, Conversational AI (Bots and Virtual Agents) and AI Copilots, Customer Relationship Management (CRM), etc.

  • Proven track record developing strategic relationships within the enterprise account space, building executive relationships (C-level), driving innovation, growing new pipeline (organic and through the channel), and developing strategic long-term account plans.

    This is an excerpt. Read the full job description on Genesys careers →
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