Partner Experience Manager - GSIs
Genesys · California, United States
About this role
Genesys is hiring a manager-level Sales Manager based in California, United States. The posting calls out experience with Salesforce, ServiceNow, AI Agents, Performance Optimization. Compensation is listed at $143,600–$252,400 per year.
- Role
- Sales Manager
- Function
- sales
- Level
- manager
- Track
- Management
- Employment
- Full-time
- Location
- California, United States
- Posted
- May 8, 2026
More roles at Genesys
Job description
from Genesys careersGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Partner Experience Manager (Director / Senior Director), Global GSIsJob Description
Reporting to
Senior Director, GSI Partner & Alliances
Partner coverage
Accenture, Deloitte, IBM, Capgemini, Cognizant
Scope
One global role supporting regional teams
Travel
25–40% (partner and customer engagements; delivery governance checkpoints; QBRs)
Role SummaryThe Partner Experience Manager is responsible for ensuring Genesys and our five lead Global Systems Integrator (GSI) partners consistently design, scope, govern, and deliver successful customer engagements focusing on repeatable, high-quality outcomes that strengthen partner trust and improve Genesys differentiation.