mid operations Systems Engineer ic · Posted Mar 6, 2026
AI Summary
Mid-level Systems Engineer providing pre-sales technical support, leading sales calls as primary technical resource, and managing post-sales customer issues. Requires field sales experience, LAN/WAN/Internet administration expertise, wireless technologies knowledge, and strong understanding of networking protocols including VPN, routing, switching, and security technologies. CCIE or CISSP certification required.

Skills & Qualifications

  • Field sales experience.

  • Experience in technical/pre-sales support as a sales or systems engineer
  • Experience in LAN/WAN/Internet services administration
  • Experience with Wireless technologies, deploying, supporting and doing site surveys.
  • Solid understanding of Wireless Authentication technologies 
  • Exceptional understanding of DNS and NFS, SMTP, HTTP, TCP/IP
  • Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
  • Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
  • Experience with encryption and authentication technologies required
  • Certifications:  CCIE, CISSP

 

Job duties and responsibilities:

  • Pre-sales - assist in qualifying sales leads from a technical standpoint.

  • Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.

  • Conversant with networking applications and solutions.

  • Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.

  • Provide assistance to identified customers with post-sales training.

 

 

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