Channel Operations Manager
Fortinet · Sophia Antipolis, France · Sales Operations
mid
sales
Account Manager
ic
5+ yrs
· Posted Oct 17, 2025
Skills
About this role
Fortinet is hiring a mid-level Account Manager in the sales function based in Sophia Antipolis, France. The posting calls out experience with Tableau, Salesforce, Security and roughly 5+ years of relevant work.
- Role
- Account Manager
- Function
- sales
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Sophia Antipolis, France
- Experience
- 5+ years
- Department
- Sales Operations
- Posted
- Oct 17, 2025
AI Summary
Manager-level role leading Channel Operations Specialists team in EMEA, managing day-to-day workflows, channel incentives, and process improvements. Requires 5+ years channel/sales operations experience in cybersecurity or IT, strong team management skills, Salesforce and PRM proficiency, and fluent English.
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Job description
from Fortinet careersRole Overview:
The Channel Operations Manager is part of the EMEA Channel Operations team, reporting directly to the EMEA Channel Operations Director. The role covers a wide range of initiatives and will coordinate a team of Channel Operations Specialists.
He/She will ensure consistent business processes and proactively contribute to the improvement of the channel support activities
Responsibilities:
- Day-to-day management of the team, ensuring the achievement of internal and external customer satisfaction goals
- Manage the day-to-day workflow,s ensuring an effective distribution and delegation of work
- Ability to monitor and analyze channel requests to give precise feedback to senior management.
- Manage the day-to-day execution of Channel incentives, ensure accurate and real-time data tracking and reporting to internal stakeholders
- Identify challenges and proactively suggest improvement to existing processes with the goal to deliver best in class Operational support
Required Skills & Experience:
- 5+ years of experience in channel operations or sales operations in a cybersecurity or IT vendor environment.
- Strong organizational and time-management skills
- Proven experience and demonstrable skills in team management.
- Problem solving and decision making skills
- Ability to communicate both verbally and in written forms with both internal team and channel customers.
- A strong work ethic, with a team player mentality
- Experience working with Salesforce, Channel management tools (such as PRMs), Tableau and Excel
This is an excerpt. Read the full job description on Fortinet careers →