mid operations Systems Engineer ic · Posted Aug 19, 2025

About this role

Fortinet is hiring a mid-level Systems Engineer in the operations function based in Sao Paulo, Brazil. The posting calls out experience with Networking, Encryption.

Role
Systems Engineer
Function
operations
Level
mid
Track
Individual contributor
Employment
Full-time
Location
Sao Paulo, Brazil
Department
Systems Engineering
Posted
Aug 19, 2025
AI Summary
Mid-level Systems Engineer providing pre-sales technical support, leading sales calls as primary technical resource, and managing post-sales customer issues. Requires field sales experience, LAN/WAN/Internet administration expertise, wireless technologies knowledge, and strong understanding of networking protocols including VPN, routing, switching, and security technologies. CCIE or CISSP certification required.

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Job description

from Fortinet careers

Skills & Qualifications

  • Field sales experience.
  • Experience in technical/pre-sales support as a sales or systems engineer
  • Experience in LAN/WAN/Internet services administration
  • Experience with Wireless technologies, deploying, supporting and doing site surveys.
  • Solid understanding of Wireless Authentication technologies 
  • Exceptional understanding of DNS and NFS, SMTP, HTTP, TCP/IP
  • Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
  • Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
  • Experience with encryption and authentication technologies required
  • Certifications:  CCIE, CISSP

 

Job duties and responsibilities:

  • Pre-sales - assist in qualifying sales leads from a technical standpoint.
  • Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.
  • Conversant with networking applications and solutions.
  • Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
  • Provide assistance to identified customers with post-sales training.
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