Senior Solutions Manager - Account Lead
Flatiron Health · NY · Client Solutions and Customer Success
About this role
Flatiron Health is hiring a senior-level Account Manager in the sales function based in NY.
- Role
- Account Manager
- Function
- sales
- Level
- senior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- NY
- Department
- Client Solutions and Customer Success
More roles at Flatiron Health
Job description
from Flatiron Health careersReimagine the infrastructure of cancer care within a technology and science community that values integrity, inspires growth, and is uniquely positioned to create a more modern, connected oncology ecosystem. We're looking for a Senior Solutions Manager to help us accomplish our mission to improve lives by learning from the experience of every cancer patient. Are you ready to be the next changemaker in cancer care?
What You'll Do
Flatiron’s real world evidence (RWE) solutions are helping life science companies accelerate oncology R&D, design clinical trials, attain regulatory approvals and much more. The Senior Client Solutions Manager (CSM) plays an instrumental role in designing and delivering fit for use data and services that serve our customers needs, configuring and executing on the solution, and ensuring customers derive maximum value from it. As an Account Lead you will own and oversee a portfolio of work for a particular client (or group of clients). You will support a cross-functional client-facing team aimed at identifying and delivering high-impact RWE solutions across the drug development lifecycle. You will engage with clients and internal teams throughout to ensure successful scope identification, solutions design, execution, delivery and client satisfaction.
The ideal candidate is customer obsessed, highly analytical, comfortable with ambiguity and brings a track record of removing both technical and logistical roadblocks to meet customer needs. In addition, you'll also: