About this role

Five9 is hiring a manager-level Engineering Manager in the software engineering function based in Bangalore, India (Hybrid) (hybrid). The posting calls out experience with Python, Kubernetes, Terraform, Helm.

Role: Engineering Manager
Function: software engineering
Level: manager
Track: hybrid
Employment: Full-time
Location: Bangalore, India (Hybrid)
Work mode: Hybrid
Department: Platform - Product Engineering

More roles at Five9

Commercial Account Executive

San Francisco, CA (Hybrid) · mid

Salesforce Cloud Computing

Commercial Account Executive (San Ramon)

San Ramon, CA (Hybrid) · mid

Salesforce Cloud Computing

Commercial Sales Account Director (San Francisco)

San Francisco, CA (Hybrid) · director

Salesforce SaaS

Compliance Analyst

Manila, Philippines (Hybrid) · mid

ServiceNow Security Compliance

Content Architect

Porto (Hybrid) · mid

LLMs RAG ServiceNow All Five9 jobs →

Job description

from Five9 careers

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Engineering Manager, Cloud Platform

About the Role

We are establishing a dedicated India-based engineering team to build and operate an end-to-end Email-as-a-Service (EaaS) platform for our product. This platform will handle automated delivery of alerts, reports, and system notifications at scale. As Engineering Manager, you will simultaneously shape the technical architecture and grow the team, reporting directly to senior product and engineering leadership.

This is a dual-track role: you are expected to be deeply technical while also being an effective people manager and cross-functional collaborator. You will own both the quality of the technical output and the health of the team delivering it.

What You Will Own

Technical Architecture
Define and evolve the architecture for the email delivery platform, covering IaC design, service topology, reliability patterns, and scalability strategy.
Set engineering standards for Terraform/OpenTofu module design, OpenStack/Rancher deployments, and Kubernetes-based workloads.

This is an excerpt. Read the full job description on Five9 careers →

All software engineering jobs software engineering in Bangalore, India (Hybrid) Jobs in Bangalore, India (Hybrid) software engineering salaries software engineering career path

All Five9 Jobs Browse software engineering roles manager positions