NOC Tech I (NOC & Cloud Operations)
Five9 · Manila, Philippines (Hybrid) · Global Customer Assurance
About this role
Five9 is hiring a junior-level Site Reliability Engineer in the software engineering function based in Manila, Philippines (Hybrid) (hybrid). The posting calls out experience with Python, AWS, GCP, Azure.
- Role
- Site Reliability Engineer
- Function
- software engineering
- Level
- junior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Manila, Philippines (Hybrid)
- Work mode
- Hybrid
- Department
- Global Customer Assurance
More roles at Five9
Job description
from Five9 careersJoin us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Who we are:
Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, drive proactive service, improve collections, and develop loyalty.
At our core, Acqueon is a customer-centric company with a burning desire (backed by asuite of awesome, AI-powered technology) to help businesses provide friction-free, delightful, and referral-worthy customer experiences.
For NOC Engineers, Acqueon offers a dynamic environment focused on 24/7 infrastructure and application monitoring, incident response, service reliability, and continuous improvement. Engineers work with enterprise-scale systems, ensuring uptime, optimizing performance, and maintaining strict SLA and compliance standards in a fast-paced SaaS ecosystem.