Senior Customer Success Manager (Strategic Legal)
Everlaw · New York City, NY · Customer Experience
About this role
Everlaw is hiring a senior-level Customer Success Manager in the sales function based in New York City, NY. The posting calls out experience with HTML/CSS, Security. Compensation is listed at $157,000–$199,000 per year.
- Role
- Customer Success Manager
- Function
- sales
- Level
- senior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- New York City, NY
- Department
- Customer Experience
More roles at Everlaw
Job description
from Everlaw careersAs a Senior Customer Success Manager in the Strategic Legal segment at Everlaw, you’ll serve as a strategic partner and trusted advisor to top US (AmLaw 200) and Canadian law firms. You’ll leverage deep workflow expertise and legal industry knowledge to help customers realize the full value of Everlaw, proactively guiding them through change management and enabling them to integrate our solutions into their core business strategies. With a focus on building high-trust relationships, you’ll demonstrate credibility, reliability, and a consultative approach—ensuring customer success, driving adoption, and delivering measurable results. If you are passionate about empowering customers, thrive in dynamic environments, and are committed to doing what’s right for both clients and Everlaw, we encourage you to join our mission to promote justice by illuminating the truth.