HEAD OF APAC Customer Success
eBay · Remote (China) · Sales & Business Development
About this role
eBay is hiring a senior-level Customer Success Manager in the sales function as a remote position. The posting calls out experience with Salesforce.
- Role
- Customer Success Manager
- Function
- sales
- Level
- senior
- Track
- Management
- Employment
- Full-time
- Location
- Remote (China)
- Work mode
- Remote
- Department
- Sales & Business Development
- Posted
- May 18, 2026
More roles at eBay
Job description
from eBay careersAt eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the Role
We are looking for a senior leader to take ownership of Customer Success across APAC — eBay's largest Cross-Border Trade region and the engine room behind a significant portion of global marketplace GMV.
The Head of APAC inherits an established team across five sub-regions — China, Japan, Korea, Southeast Asia, and HIPO (High Potential, Emerging markets) — with a mandate to sharpen how eBay partners with CBT sellers across the region. The remit spans category growth strategy, Ads revenue contribution, customer service standards that reinforce why eBay is the platform of choice for serious global sellers, and the regional operating model that holds it all together.