Sr. Director, Buyer Lifecycle Experience
eBay · San Jose, CA · Marketing & Communications
About this role
eBay is hiring a senior-level Creative Director in the design function based in San Jose, CA. The posting calls out experience with Express, A/B Testing. Compensation is listed at $240,000–$320,400 per year.
- Role
- Creative Director
- Function
- design
- Level
- senior
- Track
- Management
- Employment
- Full-time
- Location
- San Jose, CA
- Department
- Marketing & Communications
- Posted
- Apr 7, 2026
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Job description
from eBay careersAt eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
The Global Customer Relationship Marketing (CRM) organization sits at the center of eBay’s growth engine, driving significant customer engagement and contributing approximately 10% of total company revenue through owned customer communications. This role leads Global Buyer Lifecycle Experience, defining how, when, and why eBay engages customers across email, push, in-app messaging, onsite placements, and emerging owned channels. The role is responsible for crafting customer-centric, AI-powered communication strategies that drive revenue, loyalty, and long-term customer value at global scale.