Associate, Merchant Strategy & Operations
DoorDash · San Francisco, CA | Los Angeles, CA | New York City, NY | Chicago, IL | Washington, DC | Remote (United States) · 612 Merchant Operations
About this role
DoorDash is hiring a mid-level Operations Manager as a remote position. The posting calls out experience with SQL. Compensation is listed at $74,800–$110,000 per year.
- Role
- Operations Manager
- Function
- operations
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- San Francisco, CA | Los Angeles, CA | New York City, NY | Chicago, IL | Washington, DC | Remote (United States)
- Work mode
- Remote
- Department
- 612 Merchant Operations
More roles at DoorDash
Job description
from DoorDash careers
About the Team
The Merchant is at the core of DoorDash. The Merchant Team powers many facets of our business and is one of the primary drivers of growth and revenue. On the Merchant Experience Strategy & Ops team, our mission is to have best-in-class merchant experience and build cutting edge tools & workflows for our merchants to grow their business and operate seamlessly.
About the Role
We are looking for an operator with a strong bias to action who loves using data to solve problems. You’ll join the Live Order Apps & Tablet team, where we’re focused on improving the tools and technology merchants use to manage incoming DoorDash orders through hardware, software, and AI-powered operational workflows. In this role, you’ll develop go-to-market strategies, launch experiments and pilots, and support growth initiatives that expand merchant adoption of live order management tools and tablet hardware. You’ll work cross-functionally across Product, Engineering, Analytics, Operations, Procurement, Sales, and B2B Marketing teams to help build and scale foundational merchant technology experiences.
We’re looking for someone who is self-motivated, highly analytical, data-driven, and comfortable operating in ambiguity, with exceptional interpersonal, communication, and stakeholder management skills.
You’re excited about this opportunity because you will…
- Operate & Build – Drive strategy and execution across high-impact merchant technology and operational initiatives, helping shape the future of DoorDash’s live order management and hardware ecosystem at scale