Program Manager, AI & Innovation

Job description

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do We are at a pivotal moment—transitioning to an AI-first enterprise. This isn’t about layering AI on top of existing workflows; it’s about reimagining how products are built, decisions are made, and customers experience value. As a Program Manager, AI Innovation, you won’t just coordinate delivery—you’ll shape how AI gets operationalized at scale. You’ll work at the intersection of product, engineering, data, and go-to-market teams to turn emerging AI capabilities into reliable, production-grade systems that drive measurable business outcomes. This is a role for builders and operators—people who understand that shipping AI is fundamentally different from shipping traditional software. If you’re excited about solving problems like…