Partner Solution Architect

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do Docusign is growing fast, and we are looking for people to join our high-performance team who are excited to make a difference and help where needed. As a Senior Partner Solution Architect, you will be at the forefront guiding partners to navigate the joint customers journey to a modern contract lifecycle management solution. This position is an individual contributor role reporting to the Sr Manager, ISV Partner Solution Architects. Responsibility Serve as a Lead Architect and technical influencer for the Bangalore hub, acting as a subject matter expert and mentor to elevate the technical bar of the entire partner solution architecture team Conduct technical workshops for ISV partners to understand DocuSign integration concepts and best practices Work with ISV partners to define an optimal integration architecture Strategically oversee the partner development lifecycle, ensuring architectural alignment with Docusign’s long-term IAM roadmap Assist ISV partners as needed to overcome integration technical hurdles that pose a risk to project timeline Contribute to the continuous re-engineering of the team’s internal operational engine actively , proactively identifying friction points and implementing refinements to ensure that our team is constantly evolving and self-optimizing Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 8+ years of experience in a developer support, partner, or direct pre-sales role, specifically selling and architecting complex SaaS solutions 3+ years of hands-on application development experience with a focus on enterprise-grade integrations 2+ years of experience specifically designing and consuming REST API services at scale Demonstrated experience in mentoring or project lead roles BS/BA degree or equivalent in a relevant technical field Preferred Proficient in delivering software demonstrations in-person and virtually Experience with technical business documentation like workflow diagrams, proposals, SOWs, RFPs and RFIs, etc Proven experience working with employees at all levels of an organization Familiarity with Enterprise-class software systems like ERP, CRM, and ECM systems Proficiency in modern integration architecture patterns, including Event-Driven Architecture, Webhooks, and OAuth 2.0/OpenID Connect Familiarity with electronic signature concepts Strong verbal and written communication skills Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice #LI-Hybrid #LI-VP3