Director, Software Engineering

Job description

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do Docusign operates global, always-on services. To safeguard customer trust and empower our engineering teams, we are building the next generation of monitoring and troubleshooting capabilities.] You will lead the engineering organization behind our AI-powered observability platform. Built to complement existing tools like Grafana, Prometheus, and Clickhouse/Azure Data Explorer , this platform addresses the challenges of information overload by making observability accessible to everyone. You will manage a multidisciplinary team of backend engineers, machine learning engineers, and data scientists to build predictive, automated insights while running a highly critical service with strict SLAs. This positon is a apeople manager role reporting to the Senior Director, Software…