Manager I, Technical Account Management - San Francisco
Datadog · San Francisco, CA · Technical Post Sales
About this role
Datadog is hiring a manager-level Engineering Manager in the software engineering function based in San Francisco, CA. The posting calls out experience with Datadog, Security, Observability. Compensation is listed at $146,000–$213,000 per year.
- Role
- Engineering Manager
- Function
- software engineering
- Level
- manager
- Track
- hybrid
- Employment
- Full-time
- Location
- San Francisco, CA
- Department
- Technical Post Sales
More roles at Datadog
Job description
from Datadog careersWe are Datadog’s in-house technical leaders. The Technical Account Management team drives Datadog’s continued global growth by ensuring our customers realize long-term value from our platform through successful adoption, expansion, and partnership. As a Manager 1 in Technical Account Management, you will lead and develop high-performing technical teams while influencing strategy, execution, and outcomes across customers, internal partners, and the broader organization.
Manager 1 leaders at Datadog are people-first managers, trusted collaborators, and operational owners. You will coach and mentor individual contributors, drive execution against team and organizational goals, and serve as a strong voice for customer needs and technical excellence.
At Datadog, we place value in our office culture; the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
- Lead and coach a team of up to 6 Technical Account Managers, providing regular 1:1s, team meetings, and bi-annual performance feedback
- Own and track team KPIs, including scheduling, utilization, productivity, and delivery outcomes
- Partner closely with Sales, Customer Success, Presales, Product Management, Support, and Marketing to align post-sales strategy and execution
- Lead and participate in customer-facing engagements when appropriate, including escalations, strategic reviews, and key account discussions