Technical Account Manager 3 (French speaking)
Datadog · New York City, NY · Technical Post Sales
About this role
Datadog is hiring a mid-level Account Manager in the sales function based in New York City, NY. The posting calls out experience with Python, JavaScript, Ruby, PHP. Compensation is listed at $124,000–$181,500 per year.
- Role
- Account Manager
- Function
- sales
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- New York City, NY
- Department
- Technical Post Sales
More roles at Datadog
Job description
from Datadog careersWe are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
- Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes
- Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value.
- Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements
- Participate and prepare for Monthly and Quarterly Business Reviews with customers
- Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products