Staff Backline Engineer - Data & AI
Databricks · Dallas, TX | San Francisco, CA | Vancouver, Canada · Support
About this role
Databricks is hiring a staff-level Data Engineer based in Dallas, TX | San Francisco, CA | Vancouver, Canada. The posting calls out experience with Python, Java, Scala, SQL.
- Role
- Data Engineer
- Function
- data engineering
- Level
- staff
- Track
- Tech leadership
- Employment
- Full-time
- Location
- Dallas, TX | San Francisco, CA | Vancouver, Canada
- Department
- Support
More roles at Databricks
Job description
from Databricks careersP-1381
At Databricks, we are passionate about enabling Data & AI teams to solve the world's toughest problems - from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers, we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for data interaction to scaling our services and infrastructure across millions of virtual machines. And we're only getting started.
About the Team:
The Backline Engineering Team serves as the critical bridge between Frontline Support and Engineering. We handle complex technical issues and escalations across the Data and AI ecosystem. With a strong focus on customer success, we are committed to delivering exceptional customer satisfaction by providing deep technical expertise, proactive issue resolution, and continuous platform improvements. We emphasise automation and tooling to enhance troubleshooting efficiency, reduce manual efforts, and improve the overall supportability of the platform and the health of our products. By developing smart solutions and streamlining workflows, we drive operational excellence and ensure a delightful experience for both customers and internal teams.