senior sales Customer Success Manager ic
$145,286 – $162,771
USD per year

About this role

Couchbase is hiring a senior-level Customer Success Manager in the sales function based in United States. The posting calls out experience with Salesforce, Microservices, Agile, SaaS. Compensation is listed at $145,286–$162,771 per year.

Role
Customer Success Manager
Function
sales
Level
senior
Track
Individual contributor
Employment
Full-time
Location
United States
Department
255 Customer Success
AI Summary
Principal CSM manages strategic enterprise customer relationships, ensuring successful Couchbase adoption and value realization. Acts as trusted advisor to technical and executive stakeholders, driving renewals, expansions, and long-term retention through business reviews and deployment guidance.

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Job description

from Couchbase careers

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale.

With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure.

Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X.

Want to be part of our story? Apply today!

The Principal Customer Success Manager (CSM) is responsible for managing strategic and enterprise customer relationships to ensure successful adoption, value realization, and long-term retention of Couchbase’s database and data platform solutions. This individual contributor role partners closely with Sales, Support, Product, and Professional Services to help customers deploy and scale Couchbase in mission-critical production environments.

This is an excerpt. Read the full job description on Couchbase careers →
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