Production Engineer, Support tooling (Tooling and Frameworks)
CoreWeave · Livingston, NJ | New York City, NY | Sunnyvale, CA | Bellevue, WA · Technology
About this role
CoreWeave is hiring a mid-level Manufacturing Engineer in the operations function based in Livingston, NJ | New York City, NY | Sunnyvale, CA | Bellevue, WA. The posting calls out experience with Python, C, Spring, Kubernetes and roughly 4+ years of relevant work. Compensation is listed at $139,000–$204,000 per year.
- Role
- Manufacturing Engineer
- Function
- operations
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Livingston, NJ | New York City, NY | Sunnyvale, CA | Bellevue, WA
- Experience
- 4+ years
- Department
- Technology
More roles at CoreWeave
Job description
from CoreWeave careersAbout the role
The Senior Production Engineering team sits at the heart of CoreWeave’s reliability efforts. In this role, you’ll partner closely with our Support/CX teams to build, operate, and evolve internal tooling that enables a “Direct‑to‑Expert” support model at scale. You’ll define and ship AI‑assisted workflows, self‑service diagnostics, and platform integrations that reduce time‑to‑resolution and improve customer experience across our cloud.
What you’ll do
- Design, build, and own support-facing tools for case triage, intelligent routing, and expert engagement, integrating with incident and change management workflows.
- Develop AI‑powered assistants and automations that accelerate root‑cause discovery, knowledge retrieval, and resolution quality.
- Create and maintain dashboards, alerts, and signals that surface tooling issues early; integrate observability into new tooling to reduce MTTR.
- Build self-service and guided diagnostics that empower Support/CX to resolve common issues and collect high‑quality context for escalations.