Senior Revenue Operations Specialist

Job description

About The Role

We are seeking a Senior Revenue Operations Specialist to join our global Revenue Operations team as a strategic partner to our North American Sales and Customer Success organizations. In this role, you would be part of the operational team aligned to the NA Region, ensuring these GTM teams are able to execute our global strategy while managing dynamics specific to the region.

You will lead the North American operating cadence, from territory optimization processes to performance and productivity measurement. A key component of this role is proactively identifying areas where AI can drive operational improvements and leading the regional rollout of these capabilities to enhance the effectiveness of our field teams and the Revenue Operations department itself.

What You Will Do

1. Territory & Lifecycle Management

• Territory Strategy: Design and oversee regional territory processes and systems, including managing temporary coverage, identifying "white space" opportunities, and executing quarterly account reviews and movements with a focus on long-term scalability.

• Account Penetration: Architect and analyze account engagement and field activity frameworks to ensure North American teams are maximizing their impact and driving depth within their assigned territories.

• Onboarding & Offboarding Lifecycle: Manage the operational transition for new hires and departures, including the setup and adjustment of quotas, commission plans, territory assignments, and tool access.

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