Customer Success Manager
ClickUp · Philippines · Customer Experience
About this role
ClickUp is hiring a mid-level Customer Success Manager in the sales function based in Philippines. The posting calls out experience with Tableau, Salesforce, Machine Learning, SaaS.
- Role
- Customer Success Manager
- Function
- sales
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Philippines
- Department
- Customer Experience
- Posted
- Jan 14, 2025
More roles at ClickUp
Job description
from ClickUp careersAt ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! 🚀
ClickUp is seeking a versatile and dynamic Customer Success Manager to join our team. This pivotal role is responsible for driving customer satisfaction and loyalty by fostering strategic relationships and delivering exceptional service to both small to mid-market clients and dedicated accounts. The ideal candidate will excel in a start-up setting, embody ClickUp's core values, and have a proven track record in customer success within a SaaS environment.
Key Responsibilities:
Strategic Customer Engagement:
Develop and manage engagement plans for a diverse client portfolio using both scaled and personalized approaches.
Conduct in-depth discovery sessions to understand customer needs and recommend actionable strategies for success.
This is an excerpt. Read the full job description on ClickUp careers →