Financial Services Operations Manager
Cisco · Research Triangle Park, NC · Finance
About this role
Cisco is hiring a manager-level IT Manager in the operations function based in Research Triangle Park, NC. The posting calls out experience with Agile. Compensation is listed at $130,000–$163,800 per year.
- Role
- IT Manager
- Function
- operations
- Level
- manager
- Track
- Management
- Employment
- Full-time
- Location
- Research Triangle Park, NC
- Department
- Finance
- Posted
- Jun 1, 2026
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Job description
from Cisco careersJob posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
This role can be performed anywhere in the East Coast except NYC Metro Area
Members of the Finance organization at select locations will generally be expected to follow a hybrid work model, which includes two days of in-office attendance each week, with limited exceptions.
Meet The Team
You will be joining a highly collaborative, Agile-driven team that operates in 2-week sprints. The team is composed of domain specialists who are passionate about process improvement, system functionality, and delivering high-quality results. They serve as teachers, creators, and influencers who prioritize effective communication, user training, and proactive support for production issues.
Your Impact
You will play a critical role in innovating the capabilities and functionality of Cisco Capital’s Global Connect Applications. Your responsibilities include:
• Identifying and documenting business requirements.
• Collaborating with IT development teams to deliver enhanced platform functionality.
• Managing the project backlog and planning future enhancements.
• Conducting gap analyses, impact assessments, and building process flow documentation.
• Crafting test cases, reporting defects, and providing user training.
• Acting as a domain specialist to resolve production issues and partner concerns.