staff software engineering Technical Lead tech_leadership · Posted Apr 9, 2026

About this role

Cisco is hiring a staff-level Technical Lead in the software engineering function based in Hanoi, Vietnam. The posting calls out experience with Testing, Observability.

Role
Technical Lead
Function
software engineering
Level
staff
Track
Tech leadership
Employment
Full-time
Location
Hanoi, Vietnam
Department
Supply Chain and Manufacturing Ops
Posted
Apr 9, 2026

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Job description

from Cisco careers

Meet the Team
Our Manufacturing Quality Engineering team ensures that every product leaving the factory meets Cisco’s high standards for quality and reliability. We collaborate closely with manufacturing partners, design engineering, component engineers, and operations to proactively identify risks and drive continuous improvement. The team is composed of experienced, data-driven engineers who thrive in a collaborative, fast-paced environment. What’s exciting is that our work directly influences global manufacturing performance and helps shape the future of Cisco products.

Your Impact
As a Manufacturing Quality Engineering Technical Leader, you will own the strategy, implementation, and governance of Cisco’s manufacturing quality programs, driving systemic improvements and ensuring consistent product excellence. You will work across manufacturing partners, NPI projects, and site moves to mitigate quality risks while fostering best practices.

  • Establish, implement, and manage comprehensive manufacturing quality programs, policies, and QMS governance to ensure Cisco’s standards are met.

  • Conduct vendor audits, track performance metrics, and coordinate corrective actions to reduce risk and improve delivery predictability.

  • Lead root-cause investigations, implement corrective actions, and maintain Process FMEAs (PFMEAs) to prevent recurrence of product, test, or assembly issues.

  • Improve manufacturing line quality, support New Product Introductions (NPI) and site moves, and proactively prevent technical or production disruptions.

    This is an excerpt. Read the full job description on Cisco careers →
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