Senior AI/ML Platform Engineer (LLM/SLM Inference)
Cisco · San Jose, CA · Other
About this role
Cisco is hiring a senior-level Platform Engineer in the software engineering function based in San Jose, CA. The posting calls out experience with Python, Java, TensorFlow, PyTorch. Compensation is listed at $199,700–$254,600 per year.
- Role
- Platform Engineer
- Function
- software engineering
- Level
- senior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- San Jose, CA
- Department
- Other
- Posted
- Apr 14, 2026
More roles at Cisco
Job description
from Cisco careersJob posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Meet the Team
Join Cisco’s CX AI Incubation Team as a Senior AI/ML DevOps Engineer and help productionize LLM/SLM capabilities for Intelligent Customer Experiences, across cloud and on-prem environments. In Cisco CX, you will build and operate scalable AI systems that move from prototype to production, powering delivery intelligence, network automation, infrastructure testing, and intelligence on edge.
You will collaborate with product and engineering teams to deploy reliable, secure, and observable AI services, optimizing inference performance from CPU and small GPUs to large multi-GPU servers, including air-gapped and customer-managed deployments.
Your Impact
Join Cisco’s Customer Experience (CX) AI Incubation team to build and run production-grade AI platforms and services that transform customer engagement and operational efficiency. You will focus on end-to-end AI DevOps for LLMs/SLMs, including on-prem inference packaging, runtime optimization, deployment automation, and model/service observability. This role requires strong software engineering, hands-on GPU inference experience, and a track record of operationalizing models at scale.
What You’ll Do
• Productionize LLM/SLM-powered features by building robust model-serving and deployment pipelines (cloud + on-prem) with clear SLAs, monitoring, and rollback strategies.