senior software engineering Solutions Engineer ic · Posted Mar 26, 2026

About this role

Chainalysis is hiring a senior-level Solutions Engineer in the software engineering function based in Tel Aviv, Israel. The posting calls out experience with Python, SQL, Bash, REST APIs.

Role
Solutions Engineer
Function
software engineering
Level
senior
Track
Individual contributor
Employment
Full-time
Location
Tel Aviv, Israel
Department
Sales
Posted
Mar 26, 2026

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Job description

from Chainalysis careers

Chainalysis is seeking a technically strong, customer-focused Senior Technical Solutions Engineer to serve as the escalation point for complex product and integration challenges across the Chainalysis platform. The role is focused on API troubleshooting, data operations, deployment support, and customer partnership — with additional responsibility for On-Premises deployment and maintenance workflows.

This individual will work directly with customers and internal teams to diagnose and resolve technical issues, guide clients through connecting their products to ours via our APIs, and execute data operations that keep our customers running smoothly. For our On-Premises customers, when needs arise, they will step in to deploy, maintain, and troubleshoot customer environments with confidence. Success in this role requires deep technical capability, an understanding of blockchain and crypto compliance workflows, and an exceptional ability to communicate clearly with both technical and non-technical audiences.

In this role, you'll:

  • Serve as the escalation point for complex technical issues across the Chainalysis product suite, including KYT (Know Your Transaction), Reactor (Cloud and On Premises), Data Solutions, and related APIs.

  • Act as a technical resource during customer deployment projects, guiding clients through On Premises and API integration design, onboarding, and go-live.

  • Diagnose and resolve API integration issues including authentication errors, rate limiting, timeout failures, and unexpected response behaviors.

    This is an excerpt. Read the full job description on Chainalysis careers →
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