Quality Ops Engineer 4

Job description

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Job Description:

Job Description - Customer Quality Role (AI XPU Semiconductor Products) Ensures that high quality products are designed and manufactured by Broadcom, in conformance with industry and internal corporate standards/regulations. The individual would liaison/drive issue resolution between customers/distributors/authorities and Broadcom’s quality, manufacturing and design teams.

Job Responsibilities:

• Identifies and resolves issues using traditional and non-traditional techniques and processes (8D, CAPA, 6Sigma, etc...)
• Actively support and participate in qualification activity of products.
• Assist Quality Manager in establishing, implementing and maintaining the quality management system. This involves managing CM Quality, ensuring effectiveness of Outgoing Quality gates at CM sites, reliability monitoring and in process quality gates.
• Coordinates resolution of customer quality issues through Corrective Action Request (CAR) process. Advises severity of problems and initiates product recalls upon approval from management.
• Write, analyze and close CAR for all customer complaints, returns and disposition customer RMA material. 
• Drive internal groups and CM’s to ensure lower customer DPPM and other metrics as defined internally and/or customer.
This is an excerpt. Read the full job description on Broadcom careers →