Learning and Development Knowledge Manager
Booking.com · Manchester, United Kingdom · People
About this role
Booking.com is hiring a manager-level Engineering Manager in the software engineering function based in Manchester, United Kingdom. The posting calls out experience with LLMs, ServiceNow, Machine Learning, Confluence.
- Role
- Engineering Manager
- Function
- software engineering
- Level
- manager
- Track
- hybrid
- Location
- Manchester, United Kingdom
- Department
- People
- Posted
- May 18, 2026
More roles at Booking.com
Job description
from Booking.com careersAbout Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.
Role Description:
The L&D Knowledge Manager is responsible for overseeing an L&D Academy’s knowledge management strategy, ensuring that knowledge is effectively captured, shared, and utilized across the Academy community. This role involves managing knowledge repositories (e.g. B.Learn, ServiceNow, Slack, Confluence or equivalent), facilitating knowledge sharing, and promoting a culture of continuous learning and improvement.
Key Job Responsibilities and Duties:
L&D Knowledge Management Strategy:
To support in the development and implementation of a comprehensive knowledge management strategy aligned with the relevant Academy’s goals.with a tech first mindset and support our AI first & Tech Enablement strategy. Be able to see the problem statements from their lens
Identify and promote best practices for knowledge capture, storage, and dissemination - taking into consideration the particular Academy’s target audience.
This is an excerpt. Read the full job description on Booking.com careers →